Flai

Flai helps automotive dealerships manage customer conversations across service and sales. Its AI answers calls, books appointments and follows up with customers, connecting that work to the dealership’s existing scheduler, dealer management system and CRM.

Service teams can use Flai for maintenance reminders, recalls and missed appointments. Sales teams can answer vehicle questions, respond to new inquiries and reconnect with prospects who have gone quiet. Each dealership sets its communication preferences and booking rules.